You must be at your pickup point at least 5 minutes before the pickup time as to not disrupt the day’s itinerary and delay other passengers. If you are not at your pickup at the departure time we shall endeavour to call you on the number provided at the time of booking but due to the nature of coach travel, we will may be unable to wait. This also stands for the leave time from our destination, anyone who is not onboard before the agreed departure time will miss the coach departure.